01
Create a Voice URL
Generate a unique voice link in seconds. Choose feedback types — text, rating, audio or video.
SurvX
Trust Layer for Businesses
Capturing unfiltered voice feedback, customer stories, and genuine content; moving far beyond vague 1-to-5 star ratings.
Register to get started
Privacy-first · Zero PII storage · Multi-branch ready
Simple process
How SurvX works
Four steps from launch to actionable insight. Your first voice URL can be live in under two minutes.
02
Share across channels
Send via WhatsApp, SMS, Email or print as QR codes. Reach customers wherever they are.
03
Collect honest stories
No sign-up, no name, no tracking. AI verifies authenticity and detects manipulation.
04
Act on insights
AI clusters themes, detects sentiment, generates NPS/CSAT scores. Automated PDF & CSV weekly.
Customer voice path
Feedback journey
From invite to submit how a customer shares an authentic voice with your business unit.
Business unit mapping
Business unit journey
From registration to QR, outreach, customer voice, and dashboard inbox one clear path per business unit.
Step 1 / 5
Account ready
Land on registration
Open the SurvX registration page and add your email, phone, and business name to create your first business unit workspace.
Live voices
See what customers actually say
Pick a branch, switch a channel, read the voice photos and videos open in a lightbox.
Platform capabilities
Built for authentic feedback
Every feature is designed around one principle: collect the most honest customer voice possible.
Voice-first format
Go beyond star ratings. Capture audio and video testimonials that carry emotion and nuance.
Zero PII storage
No names, emails, or IPs stored. Built for privacy-first feedback collection.
AI fraud detection
Duplicate prevention, sentiment anomaly detection, and authenticity scoring built-in.
Omnichannel reach
WhatsApp, SMS, Email, QR codes, and kiosk links — all from a single voice URL.
Automated reports
Weekly PDF and CSV digests per business unit. NPS, CSAT, and sentiment trends automatically.
Multi-branch ready
Manage multiple brands and locations under one account with role-based access.
Who uses SurvX
Industries we serve
From retail floors to hospital wards — explore every category SurvX can rate.
Retail & Stores
Physical stores, outlets, malls
Hospitality
Hotels, restaurants, cafes
Healthcare
Hospitals, clinics, pharmacies
Events & Social
Conferences, weddings, parties
Digital & SaaS
Apps, marketplaces, platforms
Lifestyle
Gyms, travel, creators
Retail & Stores
Physical stores, outlets, malls
Hospitality
Hotels, restaurants, cafes
Healthcare
Hospitals, clinics, pharmacies
Events & Social
Conferences, weddings, parties
Digital & SaaS
Apps, marketplaces, platforms
Lifestyle
Gyms, travel, creators
Answers
Frequently asked questions
Straight answers about SurvX, business units, feedback channels, and privacy — before you request access.
SurvX is a privacy-first customer feedback platform that collects authentic voice notes, ratings, and media through Email, SMS, WhatsApp, and QR — organized per business unit so brands can act on real stories, not just star scores.
Ready to hear your customers' true stories?
Launch SurvX for your branches and turn every channel into a continuous stream of authentic feedback.